2 open-source tools that do some or all of what Intercom does. Check the features you rely on before switching.
Chatwoot is a self-hosted customer support desk that brings website live chat, email and social messaging into one shared inbox. It is for small teams who want to answer customers and publish help articles without paying for a hosted support service.
Could replace Intercom, Zendesk
DeskcommCRM is a self-hosted customer relationship manager that connects to WhatsApp and uses AI agents to answer, qualify and follow up with customers. It is meant for businesses that sell through chat and want to run their own system instead of paying a monthly fee.
Could replace Kommo, Octadesk
