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Business tools

crm

by frappe

Frappe CRM is an open-source customer relationship management system for tracking leads, deals, notes, tasks and calls in one place. It is built for sales teams and can be self-hosted or run on the maker's paid cloud service.

Worth a lookEstablished, with a few things to check (listed below).

View on GitHubProject website

Stars
3.9k
Licence
AGPL-3.0
Runs on
A small server
Setup
Moderate
Language
Vue
Age
1197 days

What you can do with it

  • Track leads and deals on a drag-and-drop Kanban board
  • Keep activities, comments, notes and tasks for each lead on a single page
  • Make and record calls through Twilio or Exotel, or message customers through WhatsApp

Could replace

  • Salesforce

Our suggestion based on what it does, not a feature-by-feature comparison.

Make money with it

A freelancer could set up and customise Frappe CRM for small businesses as a paid installation and support service.

An idea, not financial advice. Check the licence before charging for anything built on it.

Ways a business could use it

  • Replace a paid per-seat CRM by hosting your own with unlimited users
  • Manage the sales pipeline and customer follow-ups, then link to ERPNext for invoicing and accounting

Can you use it commercially?

Free to use. Anything you distribute that includes it must be open-sourced under the same licence. Running it as an online service also counts, so a hosted version must offer its source.

Not legal advice. Read the project's licence file before building a product on it.

Getting it running

Self-host by downloading an easy-install Python script that deploys it with Docker, or use the paid Frappe Cloud hosting instead.

Follow the official instructions in the project README.

Things to check

  • AGPL-3.0 licence has obligations if you modify it and offer it as a service
  • Call and WhatsApp features need separate third-party accounts that may cost money
  • Self-hosting needs a server, a domain and some technical knowledge

Who's talking about it

Checked 28 Oct 2026. Summary drafted by AI from the project's README.

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