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Alternatives

Free alternatives to Zendesk

2 open-source tools that do some or all of what Zendesk does. Check the features you rely on before switching.

chatwoot chatwoot
Worth a look

Chatwoot is a self-hosted customer support desk that brings website live chat, email and social messaging into one shared inbox. It is for small teams who want to answer customers and publish help articles without paying for a hosted support service.

Could replace Intercom, Zendesk

38.5k stars MIT
opendesk useopendesk
New and promising

opendesk is an open-source helpdesk that brings support email, live chat and a public help centre into one shared inbox for a team. It can be used as a hosted service or installed on your own Linux server.

Could replace Zendesk

462 stars +24 a day, est. Apache-2.0